Returns & Exchanges

At GainzAlgo, we stand behind our high-performance electronics and offer a 30-day return window for items in their original condition. Whether you are troubleshooting a device or seeking an exchange, our priority is ensuring your tech setup meets your exact standards.

1

Initiate Your Request

Log into your GainzAlgo account and navigate to the order history section to select the electronic items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the device in its original manufacturer packaging, including all included cables, manuals, and accessories to ensure a full refund eligibility.

3

Ship to Annex

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the hardware's functionality and condition, we will process your refund or dispatch your replacement unit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing